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PHOTO BOOTH RENTAL FAQ'S
FIND ANSWERS TO COMMON QUESTIONS WHEN RENTING A PHOTO BOOTH IN WINDSOR, CO
Do you have questions about the services we offer? We encourage you to reach out with any questions you might have when it comes to renting our photo booths. Some of our most frequently asked questions are listed below but if there is something we didn’t cover please reach out, we would love to chat about your upcoming event!
DO YOU OFFER UNLIMITED PRINTS?
TEXT & EMAIL FEATURE
Our text and email feature is included as a complimentary service that we do not charge for and we do not guarantee that once a text message has been sent that it will be received. Our phone lines are registered with the FCC, however, due to government regulations and cell phone provider restrictions, not all text messages sent will be received. Text messages that are not received may be due to but not limited to, wrong number provided, clients data plan and restrictions, provider restrictions, etc.
WHAT IS YOUR PRICING STRUCTURE?
We understand that no two events are the same. While we do offer rentals starting at 2 hours, our services are tailored to meet your needs. CaptureME is capable of hosting events from 2 hours to multi-day events.
WHAT IS SO SPECIAL ABOUT A PHOTO BOOTH AND WHY DO I NEED A ONE?
- Brand Awareness & Smart Marketing – Custom overlays, branded backdrops, and instant social sharing turn every photo into free marketing for your event or business. Capture leads with email and phone collection, plus instant surveys for valuable insights!
- Entertainment That Engages – More than just pictures, a photo booth is interactive fun that keeps guests entertained, laughing, and coming back for more.
- The Ultimate Icebreaker – Whether it’s a wedding, corporate event, or party, a photo booth gets people talking, posing, and bonding over fun props and creative snapshots.
- Memories That Last – Guests leave with instant keepsakes and digital copies, making your event unforgettable long after it ends.
WHAT IS YOUR BOOKING FEE?
We require a 35% non-refundable booking fee that is due at time of booking. The booking fee along with your signed service agreement secures your date and removes it from our availability calendar. We accept all major credit cards, cash, and checks. Checks are welcome and subject to a $45 NSF fee for any returned check.
DO YOU OFFER DISCOUNTS?
SETUP/TEARDOWN/CLEANUP & OPERATIONAL HOURS
We will set-up, tear-down and clean-up outside of your booked photo booth hours for free. Please know that we do not setup during an active event due to the amount of equipment and noise that is associated with setup. Idle time is required when asked to start the photo booth after your event has started. You can add Idle hours to any booking. For all events, the photo booth will start when your event starts. For events that take place on a Holiday, please call for pricing and availability.
DO YOU TRAVEL?
MINOR CHILDREN
SPACE & SETUP
ARE YOU INSURED AND LICENSED?
WHAT IS YOUR CANCELATION POLICY?
A 35% non-refundable booking fee will be retained should you cancel your agreement. All cancellation requests must be made in writing and will require a signed termination acknowledgement agreement to cancel your booking. Please see our rental agreement for full cancelation details
DO YOU SETUP OUTSIDE?
Yes; outdoor setups require prior approval before booking and cannot be guaranteed. Outdoor setups are heavily determined by location, weather and access to electrical & Lighting, and heat. Additional fees may apply for outdoor setups. We do not set up outdoors from November through May, unless prior approval is given. Temperatures must remain at or above 55 degrees to operate outdoors. All outdoor set ups are subject to the outdoor set up charge (current rate and may change at any time) when approved; however the outdoor fee can be waived in some cases. The outdoor fee covers the additional cleaning and maintenance of our equipment when operating outdoors. Client is responsible for providing adequate shelter; at min. a 20×20 canopy with 3 sidewalls, adequate electrical and lighting, heat lamps and or fans when operating the photo booth outside. Client is still responsible for secondary accommodations incase of inclement weather and no refund will be issued when secondary accommodations have not been made. When electricity is not available, client can rent our generator. We do not allow personal generators.
